Philip
Flat 82m² — London
£100.00
My partner and I recently decided to try a cleaning service, which was a great decision. Selecting specific services in the online form was easy and we immediately received an estimate of the cleaning duration along with the option to choose a free date and pay by credit card. In addition, when ordering cleaning, we added a cleaning package containing everything needed for regular cleaning for several months, which saved us the worry of shopping. We were initially worried about letting someone into our apartment, but we immediately liked Ms. Yulia. She comes to us regularly once every two weeks and after a few visits she has gotten used to many details, such as where to put the ironed laundry, how to care for the orchids or how to change the litter for our cat. Thanks to this, we can fully concentrate on our work and feel comfortable at home.
Martin
Flat 82m² — London
£100.00
Thanks to Broomance, I can now fully devote myself to our children without worrying about a pile of dirty laundry or dishes. I like the user-friendly approach of this service to the customer, from the simple order with verification of available capacities, to online payment and the possibility of a refund when rescheduling the date. I am happy that any overpayments for cleaning are automatically added to my credit account, which can be conveniently used for future payments. With Youklid, we have avoided common problems that other companies sometimes encounter, such as frequent changes of workers or dissatisfaction with the work performed. With Youklid, unlike other companies, we didn't have to change workers often or skip work. I appreciate their own cleaning products, which also make the entire apartment smell nice.
Teresa
Flat 82m² — London
£100.00
Thanks to Maria, I can finally fully devote myself to my work at home office without having to worry about being startled by a pile of dirty laundry or dishes. In addition, the lady is very discreet when cleaning, so I can fully devote myself to online consultations. I like the modern approach to the entire service, which starts with an order on the website and continues with a simple form through all the options to payment by credit card for the scheduled services. With Broomance, unlike other companies, we have never had a case where the lady didn't show up or left her job, and if I need her, she even looks after my son for a while. I appreciate the use of non-toxic cleaning products, which also make the whole house smell nice.
Elizabeth
Flat 82m² — London
£100.00
I rent a small apartment in the center of London for my business trips and I need to keep it tidy as I spend only a few nights in it every week. I really appreciate an option to order the cleaning online and irregularly. I have never been disappointed with the delivered quality and also love the Broomance support team.
Jaroslav
Flat 82m² — London
£100.00
My wife and I spend most of our time at work, and when I finally get home, I want to either go on trips together or simply spend time with my family - I can't afford for family life to get lost in responsibilities and work. I'm no stranger to cleaning, but no housekeeper has ever lasted long with us before. So I also appreciate the possibility of replacement, especially in the case of illness or other complications when we have to change the date, which means significant time savings for us. Each lady also always knew how to handle our dog.
David
Flat 82m² — London
£100.00
As someone who works in finance, I have an extremely high standard for professionalism and detail. I've tried several cleaning services in London, and I was always let down by the small things—missed corners, inconsistent quality, or just a lack of care. I was hesitant, but a colleague recommended Broomance. The difference was night and day. The professional who arrived was not just a cleaner; they were a specialist. They followed a checklist, used high-quality products, and the attention to detail was exceptional. I don't have the time or energy to 'manage' my cleaner. I pay for a service that I can trust to be perfect, and Broomance is the first one that has actually delivered that.
Ordering household cleaning with us is done completely online through a quick form (Calculation button), where you will find available capacities, dates, and get immediate access to your profile. For general cleanings and cleanings for companies, pricing is done individually on a custom basis after you provide your contact information.
You can be home during the cleaning, but you don't have to be - it's purely up to your comfort. You can also arrange with the housekeeper to close the door behind them after finishing the cleaning, or to lock up and drop the keys in the mailbox.
All our housekeepers are pet-friendly, so no pet is an obstacle for us.
At the moment, we do not systematically manage key care and are not directly responsible for them. Handing over keys to regular housekeepers is therefore based purely on trust. However, our housekeepers are reliable, and it is a fairly common practice among clients.
Yes, but we price these cleanings individually according to specific requirements. The easiest way is to choose the category directly (households/companies) and send us the following in the form:
Based on this information, we are able to assess the inquiry and comment more precisely on the possibilities of execution, usually in the form of a preliminary estimate and scope.
With regular cleanings, there is no need to order individual appointments separately. Everything is prepared in the background on our end, your permanent housekeeper comes to your home, and you just need to always pay for at least one cleaning in advance. We either send you a payment link to your email or you can top up your credit in the wallet in your user profile.
To change the date for household cleanings, please use your user profile:
For corporate and non-standard cleanings, please contact our operations team directly via the Support button.
A non-functioning doorbell is not a problem at all. The housekeepers have your phone number and will call if they can't get you on the doorbell.
Invoices are available for download in the user profile in the “Invoices” section, usually 1-2 days after the cleaning has taken place. In addition, you can also download pro-forma tax documents here immediately after paying for the cleaning or topping up a larger amount of credit to your wallet.
For corporate clients, we send invoices to their email according to the agreed schedule.
It is often not about the distance from the central city as such, but about the availability of public transport, which our housekeepers use for transportation. For this reason, it may happen that a neighboring town/village is open, but yours is not.
But you don't have to worry. We record the requested addresses where we do not clean and check whether the location is accessible for us to service - in such cases, we will contact you to let you know that the location has opened up.
Our workers go through a three-stage selection process, theoretical and practical training. They also have extensive professional materials at their disposal, and we have all the necessary documents signed with them. They are also trained in health and safety /en/ fire protection and have a clean criminal record. Legal and fair cooperation for adequate remuneration according to current legislation is a high priority for us and allows us to achieve excellent results with our customers.
Quality is our priority. If you happen to be unsatisfied, please write to us at info@youklid.cz , preferably with photos, and we will do everything we can to find a solution together. After the cleaning, you will also receive a form asking for a rating, and we respond quickly to negative feedback.
For anyone who wants to use their time for something other than cleaning!
If you need to change the date, service settings, or have a specific question about appointments and have not found an answer or the option to change it directly on our website, do not hesitate to write to us at info@youklid.cz and we will be happy to advise or help you.
If it is an urgent matter concerning ongoing orders, you can contact us via the phone number 216 216 056 .
